PLACEHOLDER
This text requires review and approval by a qualified attorney before going live with paying customers. Do not rely on this as legal advice.
Terms of Service
Last updated: [DATE — pending legal review]
1. Account Eligibility
SARGOS is designed for search and rescue organizations, emergency management agencies, and related professional and volunteer teams. By creating an account, you represent that you are authorized to act on behalf of your organization and that you are at least 18 years of age.
2. Acceptable Use
You agree to use SARGOS only for lawful purposes related to search and rescue operations, emergency management, and related training activities. For a complete list of prohibited uses, see our Acceptable Use Policy.
3. Data Ownership
Your organization retains ownership of all data entered into SARGOS, including incident records, personnel data, map data, ICS forms, and any other content created within the platform. SARGOS does not claim ownership of your data.
4. Service Availability
SARGOS is provided on an “as available” basis. While we strive for high availability, we do not guarantee uninterrupted access to the service. Scheduled maintenance windows will be communicated in advance when possible.
5. Limitation of Liability
To the maximum extent permitted by applicable law, SARGOS and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service.
6. Life-Safety Disclaimer
Important
SARGOS is an information management and coordination tool. It is not a safety system. All field decisions, risk assessments, safety evaluations, and operational judgments remain the sole responsibility of the Incident Commander and authorized personnel.
SARGOS does not provide medical advice, navigation guidance, weather forecasting, or any form of automated decision-making for field operations. The platform displays information as entered by users and does not independently verify the accuracy, timeliness, or completeness of that information.
No feature of SARGOS — including but not limited to personnel tracking, resource management, mapping, or ICS form generation — should be relied upon as the sole source of truth for life-safety decisions.
7. Data Portability on Cancellation
If your organization cancels its subscription or the subscription lapses past the grace period, your organization will retain read-only access to incident history. Organization Administrators can export incident data (CSV), ICS form PDFs, and map data (GeoJSON/KML) during this period. Data is preserved for 90 days after cancellation before deletion.
8. Governing Law
[PLACEHOLDER — Governing law jurisdiction to be determined by legal counsel. Likely the state in which the operating entity is incorporated.]
9. Changes to These Terms
We may update these Terms of Service from time to time. When we make material changes, we will notify you through the SARGOS application and update the “Last updated” date at the top of this page. Your continued use of the service after such changes constitutes acceptance of the updated terms.
10. Contact Information
[PLACEHOLDER — Contact email, mailing address, and support channels to be added before production launch.]